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TERMS AND CONDITIONS
Please note Payment must be received before the event takes place. Knowledge Resources reserves the right to refuse admission where evidence of payment cannot be shown.
Confirmation of Booking
Please Note: If you have not received confirmation in writing, of your booking before the event, please telephone us on (011) 880 8540 to confirm that we have received your registration.
Something has come up and I can't attend…
If you can't make it to the event, you have several options (the below options need to be received in writing);
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You may send a substitute delegate in your place, please inform the Customer Care Department of the new name for registration purposes. No additional charges will be applicable for substitutions
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You may transfer at no extra charge to another event, provided you do so in writing at least 10 working days before the event. Transfers within the 10 working days will be charged an administration fee of 20%
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You may cancel your registration, in writing, up to 10 working days before the event takes place. Cancellations inside of 10 days will be liable for the full fee
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Unfortunately, no refund or credit can be given to delegates who do not attend without giving prior notice
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Registrations received during the 10 working days before the event date, will not be excluded from any terms & conditions.
In the event of unforeseen circumstances Knowledge Resources reserves the right to change the programmes content, the speakers, the venue or the date. You will be notified no less than 5 working days prior to an event. Should the event be postponed, you will have the option to attend the next available date of the relevant event. The registration fee will be credited on delegate accounts, should they opt not to attend the next available date of the relevant event or in the case where an event is cancelled.
PAYMENT
- Cheques should be made payable to Knowledge Resources (Pty)Ltd. Please do not mail any cheques.
- Electronic Transfer or Direct Deposit into our bank account, validated by faxed copy of transaction slip
Nedbank: Cresta
Account No.: 1913164489
Branch Code: 191305
FAX (011) 880 8700
Please note: Payment must be received by no later than 15:00 the day before the first morning of the event. Payment can also be received at the event.
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