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Employee Engagement in a South African Context
Hester Nienaber and Nico Martins
Publishing Date: 30 August 2015
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Employee engagement is at the forefront of business agendas as it facilitates organisational performance. Engaged employees result in delighted customers, which in turn contribute to improved financial results.
The book address the following issues:
• What is “employee engagement” – different levels i.e. organisational, department/team, individual?
• Why is employee engagement important?
• Measuring employee engagement; the different instruments available; the different national and international approaches in measuring employee engagement; why is it important to account for context in measuring?
• High level overview of the Nienaber and Martins employee engagement framework and measurement instrument (including trust)
• The current state of employee engagement in SA
• Engagement and related human resource concepts/constructs (eg. organisational culture, commitment, citizen behaviour).
Major features that make this book unique:
• The book explores a scientific approach to context specific measurement.
• It focuses on both the theoretical aspects of employee engagement as well as the latest South African research.
Prof Hester Nienaber currently fulfils the role of a professor at the Department of Business Management at Unisa. Her research focus area is competitive advantage and specifically the role of human resources in creating and sustaining a competitive advantage.
Prof Nico Martins is presently with the Department of Industrial Psychology at the University of South Africa (Unisa, since 1995) and specialises in the field of organisational psychology. His fields of expertise are organisational development and change.