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The workplace of the 2020s | New priorities and opportunities for HR leaders for the coming decade


9-10 March | Preconference workshops
11-12 March | Conference and Exhibition
Venue: Century City Conference Centre | Cape Town


What will HR look like in the coming decade? How should you as the HR leader be changing or preparing?

As we move towards the next decade HR leaders are experiencing rapid, continuous change, low morale, and in general, really tough and uncertain times. Not to mention facing issues relating to evolving technology, AI, talent shortages and diminishing trust, which will challenge and shift workplace culture over the next decade.

In this world of disruption and where strategic goals are regularly being reorganised, ambidexterity (recognising when to accelerate, when to change and when to main¬tain course), becomes critical. In the next decade, businesses and their leaders will rise or fall based on their ability to anticipate and creatively respond to change. HR needs to lead the business - tomorrow’s HR leaders will need to be bigger, broader thinkers, and they'll have to be tech-savvy and nimble enough to problem solve and deal with an ever more agile and restless workforce. You will need to know your business - if you don’t, you will struggle to contribute at the highest level. It’s time that HR takes its rightful place at the heart of business strategy. According to Gartner 70% of CEOs expect chief human resources leaders (CHROs) to be key players in enterprise strategy, but only 55% say CHROs are meeting this expectation. Even fewer CFOs agree (30%). Many HR executives are ill-prepared for this greater responsibility. In fact, only 20% of Fortune 250 CHROs have experience outside the HR function.

The 2020 HR Directors Conference will mark the 11th year hosting this event. We are proud that it has become a trusted platform for leaders across Africa to connect, grow and share ideas with professionals from different companies and industries across the country. As an HR leader you have an exciting yet challenging opportunity to shape the direction of work and revolutionise and reinvent the way we work, influence, lead and do business. Are you prepared? How should your organisation be preparing for 2030? Join us at the KR HR Directors 2020 Conference which will address some of the MOST pressing challenges faced by HR executives today as well as the opportunities that lie ahead for the future workplace.

Why attend:

  • Prepare for the decade ahead – critical strategies to prepare and navigate the future of HR. HR leaders have the opportunity to take the lead in developing the workforce of the future for their organisations, reskilling the workforce of today and making room for new candidates to the workforce.
  • Hear from reputable, leading experts! We don’t just invite or pick anyone to be a speaker. Our speakers are proven business leaders, strategists, practitioners and peers. Many of them are current HR leaders; others are well-respected industry leaders you would benefit from getting to know
  • Hear practical case studies from other organisations that relate to your challenges. No matter how long you've been in HR there is always something you can learn.
  • Discovery what HR strategies and transformation processes should be on your agenda
  • Gain practical insights, latest trends, strategies that can be applied to your business. Refresh past learnings and strategize new ideas that can drive innovation and business success. Even if you attend every year, there is always opportunity to gain a new perspective to an “old topic”.
  • Invest in yourself. Increase your value in your organisation and develop your career by taking time to develop yourself.
  • Grow your network, connect and form new relationships with others in the HR field. This can lead to future partnerships and collaborations
  • HR Technology – keep relevant and updated in what’s happening in the HR tech space. Hear what’s relevant, what’s hot and what’s not!

Who should be attending?

Directors and decision makers such as:
  • HR Directors/Chief HR Officer/People Director
  • Head of Talent/Learning and Development
  • CEOs/Managing Directors
  • Head of Transformation

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Century City Conference Centre
No. 4 Energy Lane, Bridgeways Precinct, Century City
+27 21 204 8000

Venue and Accommodation:

Century City Hotel
4-Star Hotel

The Hotel is conveniently situated a walk across from the Century City Conference Centre. A very central location in Cape Town, guests are surrounded by a variety of things to do.

Great accommodation rate offers EXCLUSIVELY for KR HR DIRECTORS Conference Attendees! No need to book anywhere else!
No3. Energy Lane
Century City, Cape Town, SA
+ 27 21 204 8000
Rate: Single Superior Room– R1650
Double superior Room - R2000
Link: Book Century City Hotel Here

Make use of below booking code in order to book at the group discounted rate:
Or email:


Please contact Debbie Atwell +2783 651 1664 or


DAY ONE • 11 MARCH 2020

07:30–08:30 Registration

Welcome by chairperson


Redefining Africa’s human potential in the fourth industrial revolution


Leading HR in a disrupted world

Disruptive HR and former HR Director at the BBC (Author of HR Disrupted)


The next big thing– Top 10 HR Tech trends to watch out for the 2020s


11:00–11:30 Morning break


In conversation with Lucy Adams, CEO, Disruptive HR and former HR Director at the BBC (Author of HR Disrupted). 


Mental health and wellbeing: reducing stress and mental health issues at work

DR MOSIMA MABUNDA, Head of Vitality Wellness, Discovery Limited


Strategies to transform a toxic culture: achieving a full scale detox

DR RENATE SCHERRER, Managing Director, JvR Africa



HR: The new Agenda – HR Challenges for 2020 and beyond

MECHELL CHETTY, HR Vice President, Unilever (Author of HR: The New Agenda, to be released shortly)


The employee experience from onboarding to exit

Charles du Toit and Associates and (Author of On boarding: Strategies for getting employees up to speed faster)

Leadership and Team Coach and (Author of Employee Engagement: Creating Positive Energy at Work


AI in HR: A realistic look at AI as part of a long-term HR Technology strategy

Cogo Analytics

13:00–14:00 Lunch


The power of purpose:  putting it at the core of strategy

HR Director: South and Central Africa, Mondelez


HR in tough times: navigating through times of uncertainty and workplace disruption


The Neuroscience of change: using science to unlock human capital at work

INGRA DU BUISSON-NARSAI, MD, NeuroCapital and Author of Fight, Flight or Flourish: Surprising strategies from neuroscience – to unlock human capital at work



Reimaging Talent Management at General Electric

Country HR LeaderGE South Africa


Discussion | Leadership and executive development for the future


Capitalising on the alternative/contingent workforce: a strategic approach to tapping into this talent source

EMMA EL-KAROUT, Founder and MD, One Circle

15:30–15:50 Afternoon break


Employee Benefits: How to enable financial resilience and prosperity for employees

VIRESH MAHARAJ, Managing Executive, Sanlam


Networking Cocktail Function and Book Launch


DAY TWO • 12 MARCH 2020


Welcome back


Leading and managing through complexity and uncertainty: supporting and managing leaders


Outperform with growth mindset culture

JASMIN PILLAY, HR Director, Microsoft SA

10:45–11:15 Morning break


How Cisco does it: how we foster a healthy corporate environment and keep employees happy

ANDI LIBA, Country HR Lead, Cisco (2019 Number 1. Forbes World’s Best place to Work)

The role of people management in entrepreneurial and innovative companies

JAMES HEBBARD, Chief People Officer, Tencent
NATASHA JOUBERT, HR Director, Takealot


People Analytics - the long road ahead to building a data-driven HR function



Learning and Development as organisational strategy – Key challenges for 2020

VISH SANGHANI, Global Head of Learning, Standard Bank CIB

GERMINAH NYIKANA, Head: Learning and Development, HomeChoice


Discussion | Women in the boardroom: top level gender equality

Facilitated by NITASHA RAMPARSAD, Director: Leadership Support, National School of Government and (Author of Gender Equality)
PROFESSOR SHIRLEY ZINN, Director of Boards and Author of Swimming Upstream
JEANETT MODISE, Chief Executive: HR, Sanlam
HEIDI KORNMULLER, Head: HR, Coronation


Crucial Conversations: A key skill for leaders now and in the future/ How great leaders guide and lead conversations that inspire extraordinary results

NIEL STEINMANN, CEO, Peoples Dynamic Development (Author of Raising
Giant Killers and Crucial Mentoring Conversations)

13:15–14:00 Lunch


Corporate Culture: the intangible value driver (Case study)

People and Culture Director, Bos Brands


Performance Management beyond the individual

15:15 Wrap up and close | Grab a snack and refreshment before heading home. 


SPONSORSHIP/EXHIBITION OPPORTUNITIES: Expose your company to key decision makers! To find out more email me directly or +27 83 651 1664.


Conference Speakers

Lucy Adams, CEO, Disruptive HR, ex HR Director, BBC and Author of HR: Disrupted.
Lucy Adams created Disruptive HR after having held senior level HR roles in a variety of sectors, most recently at the HR Director at the BBC. She has held Board level HR roles for over 10 years. Combining strategic and operational HR expertise with a fresh but practical approach, she aims to put the "human" back into Human Resources. Lucy is the author of the best seller 'HR: Disrupted' and is a popular keynote speaker on the themes of leading people in a disrupted world. Building on an early career in business, Lucy was appointed HR Director of Serco Rail in 1999, before being elevated to the role of Group HR Director for Serco in 2004. Here she would remain until 2008, joining Eversheds for a brief period, prior to becoming HR Director for the BBC in 2009. Lucy made a significant impact at the BBC, re-structuring the BBC Executive Board and leading on succession planning for both Executive and Non-Executive appointments, spanning three changes of Director-General. In 2014, Lucy joined communications agency Firehouse Productions Ltd as Director, after also creating and assuming the lead role at Disruptive HR. At Disruptive HR, Lucy and the team look to break up tired conventions within HR and create innovating methods to improve the profession. Lucy’s 2017 publication, “HR Disrupted: It’s Time for Something Different”, was highly well-received within the industry. It sets out the traditional problems within HR, provides a clear sense of how to solve these problems and lays out how best to implement these changes within an organisation.
Dr Cindy Rautenbach, People and Culture Director, BOS Brands
Cindy is the People and Culture Director at BOS Brands. She is a registered Industrial Psychologist with many years of experience across general HR practices, Learning and Development, Organisational Wellness and Talent Management within the Consumer Goods Environment. She has a PhD degree in Industrial Psychology, with a focus on developing tailor made programmes, solutions and tools to assist individuals, groups and organisations to identify and develop top talent by ensuring that they flourishing throughout. Cindy is also a mentor for Master’s students in Industrial Psychology and also does part time lecturer for Honours and Masters Students in Industrial Psychology as well as MBA groups. She also fulfils the role of Supervising Psychologist for Industrial Psychology students completing compulsory internships in order to register as professional psychologists. Prior to joining BOS, Cindy was the Executive Head of Talent at South African Breweries (Anheuser-Busch InBev)
Niel Steinmann, CEO, Peoples Dynamic Development (Author of Raising Giant Killers and Crucial Mentoring Conversations)
Niel Steinmann is a specialist business consultant and registered Industrial Psychologist. He has invested more than a quarter century studying the topics of mentoring, coaching and leadership development. In 1999 he founded People's Dynamic Development, a management consultancy that utilizes African analogies to develop people and organisations to significantly increase their performance capacity. Niel is the author of Fundamentals for effective mentoring: Raising giant killers which received international recognition and endorsements from prominent and renowned leadership consultant Dr Ken Blanchard. He is also the author of Crucial Mentoring Conversations. Niel is also a faculty of the USB Executive Development.
Dr Renate Scherrer, Managing Director, JvR Africa
Renate Scherrer is the Managing Director of JvR Consulting Psychologists, a premier Psychological Consulting firm that applies the principles and methods of psychology to support people in dealing with the demands of organisational life. She is a registered Clinical Psychologist with the Health Professions Council of South Africa and holds a PhD in Clinical Psychology. Renate consults mostly in the field of Leadership and Engagement, focusing on optimising human potential in the organisational context. She is passionate about the assessment and development of people, i.e individual coaching; enhancing team synergy through facilitated discussion, awareness and growth; succession planning and executive on-boarding. From a clinical perspective, Renate has a specific interest in the topics of Leadership Derailment, Psychopathy in the Workplace, Toxic Leadership, and Conflict Mediation. She is an internationally accredited user of various psychometric assessments and a regular speaker at conferences, as well as an International affiliate member of the American Psychological Association (APA).
Dr Nitasha Ramparsad, Director: Leadership Support, National School of Government and Author of Gender Equality
Dr Nitasha Ramparsad is the Director for Leadership Support at the National School of Government. Nitasha has been published extensively in international, peer-reviewed journals and is frequently invited to speak at conferences on her expertise. She was recently nominated for the Gender Mainstreaming Awards 2019 in the category Positive Role Model. She holds a PhD in Political Science from the University of the Witwatersrand.
Professor Shirley Zinn, Director on Boards and Author of Swimming Upstream
Prof Shirley Zinn is the former Group Head of Human Resources at Woolworths Holdings Limited. Prior to this, she was the Head of Human Resources of Standard Bank South Africa and Deputy Global Head of Human Resources for the Standard Bank Group, Group Executive HR at Nedbank and General Manager for Human Resources at the South African Revenue Service (SARS) to name a few. She also registered her own company: Shirley Zinn Consulting that provides consulting and advisory services in HR, Transformation, Leadership and Education. She is also an Extraordinary Professor at the University of Pretoria’s Department of Human Resource Management, and recently been appointed as Adjunct Professor at the University of Cape Town. She also sits on a number of boards. She has a doctorate from Harvard Business School.
James Hebbard, Chief People Officer, Tencent
He is also an internationally Accredited Trainer, and facilitator who specialises in Change Management Best Practice and Strengths based Personal development. He has trained with International specialists like Tony Robbins, Clem Sunter, Bon Proctor, Blair Singer, T Harv Ecker to name a few. He is an NLP Master Practitioner and I have been accredited to train and consult using various recognized Leadership, Management and Psychological models and tools.James has been training and consulting in the Change Management sector for the past 8 years, facilitated and trained various leadership and change interventions for large International Organisations (Vodacom, Sasol, Standard Bank, PPC, Ernst & Young, etc) with specific focus on Change Management, specifically on how to assist organisations, leaders, teams and individuals not only to accept change but also use change initiatives as opportunities for innovative ideas to improve performance as well as profitability.
Jasmin Pillay, HR Director, Microsoft SA
Jasmin is currently Director of Human Resources for Microsoft South Africa. She joined from PETRONAS Lubricants International (PLI) where she held various concurrent portfolios including being a member of the Regional Management Leadership team as Head of HR for the PLI Africa & Middle East cluster; member of the PLI Global HR Leadership team as Global HR Lead for HR Information Systems & Process Alignment, Regional Cluster HR Lead and Head of Global Change Management for Transformation; member of the PLI Global Sales and Operations Planning (S&OP) Leadership team heading up global Change Management. Jasmin was identified as a Global Influencer for the PETRONAS Downstream business for Organisational Design, Effectiveness in Performance and Culture Transformation supporting Business Transformation. Her time with PETRONAS included a secondment to Kuala Lumpur, Malaysia where she spent time serving Group and Divisional businesses. Jasmin’s experience also extends to start-up business where she lead People initiatives in the pivotal set-up of the global Division of Aspen Global Incorporated located in Mauritius and subsequent set-up in Dubai including support of other global destinations across Europe, Latam and Africa - at the same time fulfilling roles as Group Recruitment Manager and HR Manager for the holding company.
Matsi Eseu, Country HR Leader, GE Africa
A seasoned and experienced HR leader with a passion for developing people, Matsi heads up HR for GE South Africa. With more than 20 years’ experience in HR, Matsi has held several leadership positions at companies such as Alstom, IBM, Tigerbrands, Multichoice and more. She attended the University of KZN and GIBS.
Germinah Nyikana, Group Head: Learning and Development, HomeChoice Holdings
Germinah is currently the Group Head of Learning and Development at Homechoice Holdings Limited. Over the past 15 years, Germinah has held senior management and leadership positions, including the Group Learning and Transformation Manager for the Clicks Group where she managed the Employee Wellness Programme, Employment Equity planning and reporting, talent management process as well at the transformation roadmap and BBBEE verification. The Group improved its BBBEE rating from level 7 in 2009 to level 3 in 2013. In 2017 Germinah completed the Executive Development Programme through the University of Stellenbosch Business School. She obtained a Bachelor of Philosophy degree from the University of Stellenbosch, holds a BA Honours degree in Information Science from UNISA and attended the International Leadership Programme at Penn State University in the USA.
Dr Mosima Mabunda, Head of Vitality Wellness, Discovery Limited
Mosima recently joined Discovery as the Head of Wellness. A doctor by profession, she has held several leadership roles including Head of Wellness at MMI, Innovation Principal Director at Accenture, Management Consultant with McKinsey, Executive Manager at the Gauteng Department of Health and moreShe has an MBA from the University of Oxford and her Medical Degree from the University of Cape Town
Emma El Karout, Founder of One Circle HR
Emma was HR Director with companies that made more money than some countries, companies that beefed up then slashed their workforces in cycles as certain as the tides. She worked with some great individual talent, but always found specialist gaps in the corporate HR teams she led, which she had to plug with expensive consultant resources provided by big brands. Emma knew there had to a better way for her to access the specialist HR skills she needed, at real market prices. Combined with her belief that the new workforce would be based on an on-demand model, when people would decide when, where and for how much they worked, she created One Circle to enable direct relationships between HR professionals and the corporate leaders in need of their skills.
Chantel van der Westhuizen, Chief Learning Officer: Group Human Capital, Momentum Metropolitan
Chantel van der Westhuizen, Chief Learning Officer: Group Human Capital, Momentum Metropolitan With a passion for people development, Chantel has more than 20 years of experience in senior leadership roles in people development. She currently holds the position as Chief Learning Officer at MMI Holdings – a relatively new position since she joined in December 2017. Prior to this she was Head: People Effectiveness (L &D) at Nedbank for 17 years , where she was responsible for positioning people development as a strategic imperative. Chantel holds a Masters in Industrial Psychology from the University of Johannesburg
Heidi Kornmuller, Global Head: HR, Coronation
Heidi heads up HR for Coronation worldwide. She is an experienced recruiter and HR professional with extensive generalist experience in the investment industry. She is also a qualified coach and mentor, and enjoys consulting and counselling to help individuals navigate challenges and facilitate development. She has a personal and professional interest in transformation and empowerment of women especially finding solutions to retain working mothers in the corporate workplace. She is responsible for all people related issues for Coronation Fund Managers globally including recruitment, industrial relations, training, performance management, staff wellness and transformation. Heidi is passionate about strategic people development and improving emotional intelligence in the workplace. She has a honours degree from UCT
Natasha Joubert, HR Director, Takealot
Natasha has headed up HR at Takealot for nearly four years. She has a HR career spanning more than 20 years, having held senior level HR positions at organisations such as Transnet, Eskom, and SAA. She has a Master’s degree in HR Management from the University of Pretoria.
Viresh Maharaj, Managing Executive: Corporate Distribution, Sanlam
Viresh has spent the past decade in Employee Benefits focusing on adding value to clients’ lives via roles in product development, actuarial management and client engagement. He is the Managing Executive of the Sanlam Corporate Distribution unit and acts as the owner of the Sanlam Benchmark research. He has used these platforms to draw attention to the needs of employees and the potential that their employers possess to enable financial resilience and prosperity for them
Vish Sanghani, Head of Learning: CIB, Standard Bank CIB
Vish has for the past 20 years, worked across 3 continents - Australia, Africa & Middle East, with industry leading multinational organisations like Microsoft, Deloitte, MTN & Standard Bank. He is an experienced leader in Learning and Talent Development. His roles have primarily focused on Strategic HR areas of Succession Planning, Hi-Potential employee programs, Leadership and Management development, Learning & Development, driving Digital Learning, Facilitating of Leadership programs, Change Management and Organisational Capability.
Andi Liba, Group HR lead, Cisco
Andisa heads up HR at Cisco SA. Andi brings an ability to strengthen the link between people and strategy as well as manage, motivate and retain people resources. Andi has extensive hands-on experience leading HR initiatives including policy design, compensation, performance management, recruiting, compliance reporting, HRIS implementations, HR workflow development, training and development, and benefits administration. Andi has experience in various industries including professional services, technology, corporate investment banking and insurance. Andisa serves as a guest lecture at Wits Arts School quarterly speaking to 4th year students, covering a multitude of topics ranging from “How learning will be impacted by the 4th Industrial Revolution” to “Monitoring and evaluating employee performance”, “Career development in the 21st Century” to name but a few. In her spare time Andisa is a mountaineer who has summited Kilimanjaro and will be attempting all Seven Highest peaks of the World to raise funds and awareness for Caring for Girls, an NGO that provides sanitary towels to young girls in disadvantaged areas around South Africa.
Chantel Van Der Westhuizen, Chief Learning Officer: Group Human Capital, Momentum Metropolitan
With a passion for people development, Chantel has more than 20 years of experience in senior leadership roles in people development. She currently holds the position as Chief Learning Officer at MMI Holdings – a relatively new position since she joined in December 2017. Prior to this she was Head: People Effectiveness (L &D) at Nedbank for 17 years , where she was responsible for positioning people development as a strategic imperative. Chantel holds a Masters in Industrial Psychology from the University of Johannesburg
Cebile Xulu, HR Director Business Lead, Southern, Central & Eastern Africa, Mondelēz International
Cebile Xulu is the Human Resource Business Lead, Southern, Central and Eastern Africa, at Mondelēz International based in Johannesburg. She is a seasoned HR professional, strategist and leader with extensive human capital and general management experience. She has over 14 years of experience in the HR industry, which she acquired from working for multinational and local private entities, as well as parastatal and government institutions in South Africa and sub- Saharan Africa. Ms. Xulu’s experience spans across various areas of human resources management, specifically in the areas of Talent Management and Development, Employee Relations, Organisational Development, Leadership Development, as well as the areas of Employer Branding, Employee Engagement, Employee Wellbeing, Health and Safety Management and Internal Communications. She has also gained experience in Transformation (BBBEE) and Corporate Social Responsibility and Investment as well as Corporate Governance and Ethics. Prior to joining Mondelēz International, Ms. Xulu worked across different industries and companies including Heineken, Tongaat Hulett Sugar, A-Cubed Institute and Sara Lee Co.

Pre-conference Workshops


9-10 March 


Anja Van Beek, Agile Talent Strategist and Leadership Coach

In the fast paced ever changing VUCA (Volatile, Uncertain, Complex and Ambiguous) world, we explore the implications of the future of work on HR. In this highly interactive workshop, we introduce the mindset of Agile and show how HR professionals can make a meaningful impact by adopting an Agile mindset and approach. Regardless if you are an agile coach, a line manager or an HR professional, you need to understand how the People strategy and operations need to change when working in a company embracing the agile value structure. How do performance management, recruitment, learning and development, compensation and benefits and the way we perform employee engagement surveys change? What are the specific skills that we need to use to run an agile transformation from a people perspective? Become one of the first people in the world to hold the ICAgile Certified Professional – Agile Talent (ICP-TAL) Certification.

The workshop places great emphasis on practical examples and we will present a series of tools that you will be able to use when getting started on your own agile HR initiative. We take you through an agile HR project from setting goals and developing user stories for HR, to implementing sprint planning and monitoring the sprint using Kanban. Activities are designed to make the learning practical and real. During day one we dive into Agile frameworks, discover how Agile teams and organisations work, and get comfortable with words like Scrum, Kanban and incremental development. On day two, we translate Agile into HR and people practices, and gain practical tools to start applying the basics of Agile HR back in your own organisation.


  • Confidently discuss Agile concepts and frameworks with leaders and teams
  • Understand why organisations are ‘going Agile’ and the implications for HR
  • Gain practical tools and methods to start applying Agile HR to your own work
  • Discover how to build a great employee experience using Agile HR techniques
  • Move beyond the Agile jargon and experience Agile first hand
  • Build a great employee experience using Agile HR techniques
  • Boost your own and team’s productivity and effectiveness with Agile HR
  • Lead successful change projects
  • Be a trusted business partner able to consult on Agile organisational transformation


  • Introduction to the agile approach and how it is related to Lean and systems thinking. Why work with agility?
  • What characterises the agile mindset and how to change the traditional HR processes when we are working with agile values?
  • How should HR adapt work to create maximum value in an agile organisation? How should recruitment, performance evaluations and salary discussions look like?
  • What concrete examples are there? How have others done? What works?
  • How can you use agile techniques like Scrum and Kanban for HR?


  • Agile coaches
  • Consultants
  • HR managers
  • HR business partners
  • HR professionals
  • Line managers
  • Operational and business managers
  • Consulting managers


  • How HR can support an agile organisational transformation: Assess the current organisational structure and design a new structure that enables business agility, maximises communication and collaboration within and among teams and enables the flow of value.
  • Goal setting and performance management in a new way: Appraise current performance management practices and identify ways of bringing Agile thinking to enhance performance, accountability and growth.
  • Salaries and benefits for an agile organisation: Describe and contrast traditional incentive structures with Agile friendly structures, discuss the pros and cons of each approach and explain how they could apply them to their own environment.
  • Job Roles – are they needed in the future? Develop an organisational action plan for role modelling an agile mindset and to build new skills that will enable cross-functional teams.
  • Employee engagement in an agile manner: Recommend different motivational tools to be applied in a context and describe how the traditional employee engagement survey is changing.
  • Talent acquisition and the candidate experience: Design a sourcing strategy that can be used to find and acquire the “right” people to support the strategic growth of the organisation taking values, culture, diversity and collaboration into the hiring decision.
  • Agile learning: Suggest ways to enable and support a learning mindset in a team, supporting the shift from a focus on deficiencies to a focus on development of new skills and capabilities.
  • Onboarding practices for agile companies: Design an onboarding experience that enables new employees to become a part of the organisation rapidly and smoothly.
  • Why the agile mindset is HRs responsibility: Design the talent/people elements needed to help support an Agile transition in an organisation and explain how different contexts can influence the approach to be taken.
  • The needed changes in the HR core function: Relate how the need for business agility affects the HR function and organisation and how it impacts HR team members’ roles and behaviours.
  • Practical tools, templates and exercises for HR and managers: How an HR department can work with agile tools and methods, for example with Kanban, Sprints, Scrum and Retrospectives.


07:30 Registration
08:30 Workshop begins
10:00 Morning break
12:30 Lunch
15:00 Afternoon break
16:30 Wrap up

Johannesburg • New York • India • London • Gothenburg • Stockholm < br />

Anja Van Beek, Agile Talent Strategist and Leadership Coach

Anja consults executives and leaders from small businesses through to large organisations on all people-related aspects with a specific focus on integrating the talent of the business into the overall strategy. She is an expert in coaching leaders and teams in managing behavioural change in the ever-changing business landscape. She also works for various companies as a facilitator focusing on leadership development, mentoring and change management.

9 March – Workshop 2

The data-driven HR Director: Harnessing the power of HR analytics and AI

Facilitated by Elmen Lamprecht and Jaen Beelders, Cogo Analytics

Companies can make better decisions about their talent through the power of HR Analytics and Artificial Intelligence. By harnessing the power of data and predictive analysis, we can create happier working environments by improving the way we identify, recruit, develop, promote, engage and retain talent. HR technology and analytics enables professionals to make informed and in-depth decisions across the HR lifecycle. It enables HR executives to report on productivity and its correlation to the bottom line of the organization, while understanding how to create better working environments. However there is a current lack of analytical skills in HR and an understanding of AI in general. This workshop has been specifically designed for HR Professionals who want to develop a better understanding about HR Analytics and Artificial Intelligence and its applications in Human Resources. It covers the basics but also investigates more advanced concepts. It will show you how to utilize Artificial Intelligence in your HR Analytics function and the latest applications of Artificial Intelligence in the Human Resource

Key learning outcomes:

  • In-depth understanding of HR Analytics
  • Developing an Advanced HR Analytics Function
  • Using Data as the building blocks advanced HR Analytics
  • Advanced comprehension of Artificial Intelligence
  • Using HR Analytics and Artificial Intelligence to improve company productivity and profitability
  • Successful application of Artificial Intelligence to improve key HR Metrics

Topics include

-What is Artificial Intelligence?
  • History of Artificial Intelligence
  • o Important concepts such as Automation, Machine Learning
-Levels of Artificial Intelligence
o From basic to Deep Learning
o Levels of Reporting: Descriptive, diagnostic, predictive, prescriptive

-Detailed exploration of different data types
Overview of data types. Structured, unstructured.
o HR should understand data
o Different kinds of data, e.g. structured, unstructured, text, image, etc.
o Metadata
o Formats, e.g. html, word, pdf
o How it is created, stored, used, etc.
o Concept of Big Data and Internet of Things
-How to utilize Artificial Intelligence in your HR Analytics function

o The Role of HR is changing
o HR Analytics vs People Analytics vs Talent Analytics
o Why is HR so behind other business functions?
o If you can’t manage what you can’t measure (Peter Drucker)
o Purpose of Talent Analytics
o Responsibility for Talent Metrics
o Driven by HR, Owned by everyone (including Exec and Board)
o Value of Talent Analytics

- Latest applications of Artificial Intelligence in the Human Resource Industry

o Recruitment –placing the right person in the right job at the right time
o Internal growth/promotion –Promoting the right people into the right jobs
o Training and Development –Increasing ROI by matching the right training with the right employees
o Employee Engagement
o Retention

About the Facilitators:

Elmen Lamprecht

Elmen is the Founder and Managing Partner, Cogo People Analytics. With over 15 years’ experience in Human Resources, Talent Attraction & Acquisition and Sales, Elmen consults with a number of clients on developing and executing their talent strategies with the aim to gain competitive advantage and reduce talent costs. He expertise is in Artificial Intelligence for the full Talent Life- Cycle, latest technology developments in the HR Sector, developing and executing employer branding strategies, improving efficiencies & reducing the costs associated with Talent Attraction and Acquisition, and supporting companies to confidently prepare for the Future of Work. Elmen has an honours degree in Psychology from UJ.

Jaen Beelders

Jaen is the Co-Founder, COGO People Analytics. Jaen is a passionate data entrepreneur and has been fortunate to have found, worked in and managed start-ups and established businesses alike to leverage the power of data and analytics across an array of industries. The greatest opportunity for the advancement of technology, such as AI and machine learning, has been in the behavioural sciences where it is a much needed skill. He is the co-founder of COGO, South Africa’s first People Analytics data science company, which assist HR professionals to leverage data across HR systems and create predictive capabilities. He believes that with the use of advanced analytics HR departments can now manage human capital more proactively. He has been able to capitalise on this sector by acting as an interpreter between highly technical teams and non-technical professionals.

10 March - Workshop 3

Developing and Implementing an Employee Experience Strategy for your organization

Workshop info coming soon…

Facilitated by

Charles du Toit, Director, Charles du Toit and Associates and Author of On boarding: Strategies for getting employees up to speed faster

Joan Peters, Leadership and Team Coach and Author of Employee Engagement: Creating Positive Energy at Work

A growing body of research reveals an unquestionable link between the employee experience (EX) and employee engagement and productivity, pushing employee experience to the top of HR’s strategic priorities for 2019 and the coming decade.We have seen that successful companies like Alibaba, Airbnb, Facebook and more have a one thing in common – they put their people first. They recognize that every customer experience starts with the employee experience and as a result it is not just customers who are drawn to these companies but also top talent.

The aim of this workshop is to assist leaders to develop and implement an employee experience strategy to ensure positive employee experiences at every stage of the employment lifecycle, to ensure sustainable engagement, retention and business innovation.

In this experiential and active session the facilitators will start with the onboarding experience, look at team climate, company values and vision, explore personal strengths, purpose and meaning at work, explore the leadership brand, the role of continuous development and then will look at the role of HR in bringing everything into reality for their organization

About the facilitators:

Joan Peters

Previously Leadership Development Manager at Volkswagen Group South Africa, today Joan Peters is a consultant in the field of leadership and organisational development and an executive coach. She worked closely with the different CEOs and a wide range of executive management, leading a range of change management processes. These include leadership development interventions, coaching, talent management, assessment centres, organisational culture interventions, employee engagement surveys and team development workshops. Joan has an MPhil in Management Coaching from the University of Stellenbosch Business School

Charles du Toit

Prior to being the CEO of Dr Charles du Toit and Associates, a niche Leadership and HR consultancy, Dr Charles du Toit was the HR Director of Eveready in South Africa for 16 years. Today he provides leadership development solutions, training and strategic support to a wide range of significant corporations and several Business Schools. He is also the founder and chairperson of the Nelson Mandela Bay HR Forum. Charles currently holds a PHD in Leadership


  Price (Excl. VAT)
OPTION 1 | Workshop 1: Agile HR Certification only (two-day) | 9-10 MARCH 2020
R12 500.00
OPTION 2 | Workshop 2: The data-driven HR Director: Harnessing the power of HR analytics and AI (one-day)  9 MARCH 
R5 175.00
OPTION 3 | Workshop 3: Developing and Implementing an Employee Experience Strategy for your Organisation (one-day) | 10 March 
R5 175.00
OPTION 4 | Workshop 2 + Workshop 3 (two days) | 9-10 MARCH 
R9 315.00
OPTION 5 | Workshop 1 + Two-day Conference (four days) | 9-12 MARCH 
R22 616.00
OPTION 6 | Workshop 1 + One-day of Conference (three days) | 9-10 + 11/12 MARCH 
R16 235.00
OPTION 7 | Workshop 2 + Workshop 3 + Two-day Conference (four days) | 9-12 MARCH 
R20 118.00
OPTION 8 | Workshop 2 + Workshop 3 + One-day of Conference (three days) | 9-10 + 11/12 MARCH 
R14 916.00
OPTION 9 | Workshop 2 + Two-day Conference (three days) | 9 + 11-12 MARCH
R16 029.00
OPTION 10 | Workshop 3 + Two-day Conference (three days) | 10-12 MARCH
R16 029.00
OPTION 11 | Two-day Conference only | 11-12 MARCH  
R13 200.00
OPTION 12 | One-day of Conference only | 11/12 MARCH
R6 600.00
OPTION 13 | Exhibitor opportunity | 11-12 MARCH
R28 500.00

Please note:

  • Payment must be received prior to attendance
  • Registration fees include refreshments, lunch, parking and seminar materials
SETA grants and accreditation requirements

Many of our delegates enquire about the accreditation of our events. There is a misconception that organisations qualify for SETA grants only for accredited programmes. This is not correct. The payment of SETA grants is regulated by the Government Gazette, no. 9867, Vol. 570, 3 December 2012, no. 35940. These Regulations clearly state that the SETAs “must allocate a mandatory grant to a levy paying employer” that has submitted a WSP and ATR by the regulated date, has provided all the information required in the regulated template, and is up to date with skills levy payments. Furthermore, the template in the Regulations (Section C: Skills Development) allows employers to include ALL planned training in the report; not only accredited programmes.


Knowledge Resources, Conference Registration, P O Box 3954, Randburg, 2115, South Africa

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Two-day Conference
Day One of Conference
Day Two of Conference
Pre-conference Workshop 1
Pre-conference Workshop 2
Pre-conference Workshop 3
Post-Conference Workshop

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  • Register 3 delegates and the 4th delegate attends free of charge!
  • Special discount for registered NPO’s, small businesses (30 or less employees) & full-time lecturers at universities – contact us for more information!


For more information please contact
Debbie Atwell on +27 83 651 1664 or


To book your seat contact Magdeline Matlatse on +2711 706 6009

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