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Organisational Development conference 2020

Complexity | Change | Agility | Organisational Design | Coherence | Organisational Effectiveness


Pre-Conference Workshop | 25 February 2020
Two-Day Conference | 26 and 27 February 2020
Radisson Blu Gautrain Sandton, Johannesburg

Organisations today exist in a complex, intricately networked world full of greater uncertainty than at any other time in the business world.

Without direction, values or purpose, and without the capability to change continuously, organisations who do not respond to customer demands, market changes, regulatory mandates, and digital disruptions will soon become fatigued and dispirited.

Organisational leadership must be prepared to respond accordingly.

This conference will address where OD is going, and provide a platform to suggest ways to leverage the relevance, influence and impact of the OD profession in the new world of work. 


Growth mindset 
Leadership development 
Organisational Design 
Organisational capability and effectiveness 
The future and the organisation and implications for the OD profession 


  • Find out about the key strategies you can use to create a growth mindset in your organisation
  • Learn how you can scale your organisation and remain agile in an age of disruption and digitisation
  • Learn about designing the organisation of the future, with new human-machine work, new ways of working, and experience strategy and platforms that enable true organisational capability
  • Understand how you can align all facets of your organisation in order to meet today’s aggressive organisational performance gaols, compete with business ventures that are disrupting your industry and develop ideas and approaches to stay relevant in the future
  • Explore what winning change models for the digital era should be
  • Explore the benefits of using gamification as an organisational development tool
  • Learn and connect directly with renowned experts from academia, independent consultants and internal organisational development practitioners from renowned organisations
  • Learn how to develop and enhance the creative intelligence of your workforce
  • Hear insightful case studies from organisations who have successfully transformed their business and increase your knowledge of relevant trends, concepts and skills to build your brand as an OD professional
  • Receive insights on what The OD practitioner’s toolkit in a digital world should entail – find out what the future has in store for OD professionals and the skills required to succeed in the role


  • Heads and Managers of Organisational Development, Organisational Design, Organisational Effectiveness, Transformation and Change Management, Organisation Development Advisors and Consultants
  • HR Directors, Heads of HR, HR Managers and Business Partners
  • Heads and Managers of Learning & Development, L&D Advisors, Consultants, Leadership Development Managers and Business Partners
  • Heads and Managers of Talent Management, Talent Development Specialists and Consultants
For more information about this event contact Busie Mhlanga-Mjimba on +27 11 706 6009 or

Sponsorship and exhibition:

EXHIBITION AND SPONSORSHIP — Interested to exhibit or sponsor? here is why YOU SHOULD!

Various sponsorship packages are available

Being a sponsor of the OD Conference & Exhibition 2020 actively works for you before, during and after the event, increasing your credibility in the minds of senior decision-makers.

As a sponsor, you will benefit from suitable target market exposure and direct interaction with senior OD executives. enhance your market visibility. Designed and delivered for specifically for senior OD executives, the conference offers a powerful business agenda within an effective networking environment.

For more information about this event contact Busie Mhlanga-Mjimba on +27 11 706 6009 or



07:30–08:30 Registration | Meet and greet conference attendees, presenters and Knowledge Resources Registration Staff


Welcome & introduction by chairperson


Keynote: Purpose at the core of your strategy

Andi Liba,
Group Hr Lead, CISCO (2019 Number 1 Forbes World’s best place to work)


How to develop a growth mindset in your organisation

Sameera Mohamed,
Head: Talent and Learning, Microsoft SA

10:15–10:45 Morning Break | Enjoy coffee/tea and snacks and connect with leaders from across the industry


Battling Change fatigue – how to overcome resistance to change

Alan Gedye,
Head: People Change Management and Enablement, ABSA  


Change Models in a digital age

Sarika Mahadeo Diercks,
Senior Organisational Development Specialist, Woolworths



Leading change in complex organisations

Ester Kruger,
Change Programme Manager, Discovery



Gamification as an organisational development tool

Ashnie Muthusamy,
Group Talent Manager, Sun International



Shifting mindsets: Strategies for toxic workplaces and toxic leaders

Marissa Brouwers, President, SIOPSA


The agile OD consultant: leading transformation while navigating change

Desiree Reddy,
Head: Organisation Design, Exxaro

13:00–13:45 Lunch | Engage in meaningful, learning conversations while enjoying a delicious meal


Using culture change to drive organisational effectiveness

Brad Shorkend, Co-Chief Executive Officer, Still Human, Adjunct Faculty, GIBS


Developing agile leaders to inspire employees in the face of uncertainty  

Bonga Mnengisa, Senior Manager: Global Leadership and Career, MTN


Quick leg stretch and tea break


Panel discussion: Building, leading and sustaining the innovative organisation

Dr Marissa Brouwers, President, SIOPSA
Brad Shorkend, Co-Chief Executive Officer, Still Human, Adjunct Faculty, GIBS
Christa Moorhouse, Learning and Development Specialist, King Price
Yolanda Mangesi-Nobanda, Founder, YU Grow.Live.Prosper

16:15 Wrap up and close of day Close of day



07:30–08:30 Registration | Meet and greet conference attendees, presenters and Knowledge Resources Registration Staff


Welcome & introduction by chairperson


Building organisational capabilities to win in the 2020s


The job design of the future: what will roles look like in 10 years?

Lerato Semenya, Managing Executive, talentCRU – a division of Adcorp

10:15–10:45 Morning Break | Enjoy coffee/tea and snacks and connect with leaders from across the industry


Using Systems Thinking to achieve results in Organisational Development

Colleen Magner,
Managing Director, Reos Partners, Adjunct Faculty on Systems Thinking, GIBS


Case study: Effective OD practices to ensure successful mergers and acquisitions

Magdaleen Roode, BCX


Trust management in organisational ecosystems: building better conversations for change

Judy Gounden, Managing Director, SA OD Network


Organic organisational structures of the future: how OD can drive the social enterprise impact

JP Van Zittert, Senior Manager: OD and Talent, SA Taxi


Promoting an ethical workplace culture: new insights and new inspiration

Penny Milner-Smith, Founder, Ethicalways


Creating high performance teams through psychological safety, trust, communication in the organisation

Dr Mark Orpen – Lyall, Founder, synEnergy Consulting

13:00–13:45 Lunch | Engage in meaningful, learning conversations while enjoying a delicious meal


The neuroscience of leading through transformation

Ingra Du Buisson – Narsai, Director and Organisational Psychologist, NeuroCapital


Building collective leadership in your organisation

Avhatakali Nenungwi, Director: OD, University of South Africa (UNISA)


What does the future of the OD profession look like?

Barry Vorster, Partner and Director: People and Organisation, PwC

15:15–15:30 Wrap up and close of conference


Dr Marissa Brouwers, President, Society for Industrial and Organisational Psychology of South Africa (SIOPSA)
Marissa Brouwers (PhD) is the 2019/2020 SIOPSA President and Senior Lecturer of Work and Organisational Psychology at the North-West University in South Africa (PC). She is also the programme leader for Research at the School for Industrial Psychology and Human Resource Management. Academically she has completed a Doctorate degree in the field of Industrial Psychology, specialising in the work-family interface. Marissa also holds a Master of Arts, an Honours degree in Industrial Psychology, a BPsyc degree and a Bachelor’s degree in Psychology, which were obtained from the North-West University (all cum laude) at the top of her class. She is registered with the Health Professions Council of South Africa (HPCSA) as a psychologist (category: Industrial). Marissa is also registered as a member with the Society for Industrial and Organisational Psychology of South Africa (SIOPSA) and registered as a Charted HR professional – Generalist with the South African Board for People Practices (SABPP). She has been part of the SIOPSA North-West Regional Branch Committee for 5 years and served as Branch Chair for 3 years. Marissa has extensive experience within the tertiary education environment (as lecturer, researcher and community work). She has published articles (on topics such as work-family interface, conflict management and organisational culture) in various scientific journals and presented at various national and international accredited conferences. Marissa’s research interests lie within the work-family interface, flourishing, organisational well-being, toxic leadership and toxic work environments. She also has experience within private and public sectors as consultant. Marissa has a great passion for the profession and also specifically for developing students and emerging I/O Psychologists.
Sameera Mohamed, Head: Talent and Learning, Microsoft SA
Sameera joined Microsoft in October 2008. She holds a Bachelors of Social Sciences (Industrial and General Psychology) degree, a Bachelor of Arts (Hons) degree in Industrial Psychology and a Bachelor of Commerce (Hons) degree in Human Resources. During her tenure she held the positions of HR Operations, People and Organisation Capability Consultant for the Middle East and Africa Region (MEA) and HR Manager (Generalist) for the Commercial business in South Africa. As the Line HR Lead for Microsoft South Africa, she works with the business leaders to set people priorities and drive the progression of people agenda in terms of talent management, organisation and leadership effectiveness, culture and change management. She is a seasoned Human Resources Microsoft veteran with extensive local and international experience. Sameera has deep strategic thought leadership capability with a global perspective. In addition, Sameera holds the accountability for Diversity and Inclusion across Middle East and Africa, championing the initiative across the region.
Desiree Reddy, Organisational Development Manager, Exxaro
Desiree Reddy is currently working in Corporate HR for Exxaro Resources which is South Africa’s largest black empowered Mining Company. She is a seasoned HR Professional with more than 15 years HR experience in the Mining Industry. She specialises in Remuneration, Benefits, International Mobility and Organisation Design. At Exxaro, Desiree is currently focused on changing the Organisation Design landscape and future of work to ensure that the future workplace and digital mines of the future are structured to deliver value. She holds Masters in Business Administration (MBA), A Certified Global Remuneration Professional (GRP), BCom Honours Degree and various other qualifications and has received award for the Best Research in MBA.
Alan Gedye, Head of Change Management. Absa Group Limited
For the past 20 years, Alan’s career has been focused within the change management and transformation domains. He has contracted his time to organisations in the financial services, hospitality, mining, retail, petrochemical and government industries. Within these industries, his emphasis has been on orchestrating end-to-end change management solutions to address the human risks involved in implementing change, achieve desired outcomes, while strengthening the individual and organisational abilities to handle implementing change well. A significant proportion of this experience has focused on organisational culture transformation. Alan currently is the Head of Change Management for the Absa Group. His mandate is to influence the strategic value of, and enable materially uplifting, the maturity of Absa’s Change Management capabilities.
Brad Shorkend, Co-CEO, Still Human and Adjunct faculty, GIBS
Brad Shorkend is an agitator and thought provoker… he works with business leaders around the world helping them to be constantly innovation ready and to create exceptional employee and customer experiences that translate into kick-ass innovation, constant relevance, and significant revenue. He is a published author of the book “We Are Still Human!... and work shouldn’t suck.”, co-authored with his business partner Andy Golding in 2018. Brad is an accredited Consciousness Coach (2007), Results Certified Workplace Coach (2009), Multipliers Master Facilitator (2014), Design Thinker Accredited Facilitator (2013), NBI brain Preference Practitioner (2015), Evolved Coach Certified (2011), Evolved NLP Coach Certified (2011), Evolved NLP Practitioner Certified (2011), 9 Conversations in Leadership Accredited - Level 1 (2009), Purposeful Teams Accredited - Level 1 (2009) and Heart of Leadership Accredited - (2010), to name a few.
Ester Kruger, Change Programme Manager, Discovery
Ester Kruger has a Masters Degree in Industrial Psychology, has more than 18 years’ experience in the areas of Change Management, Diversity Management, Talent Management, Performance Management, and Leadership Training. Ester has a passion for Neuropsychology, and has been on various accredited courses eg Brain-Based Coaching and NLP Master Practitioner to furtherer understanding in this area. She has developed a variety of models and tools to practically apply Neuroscience understanding in the workplace. In terms of Change Management specifically, Ester Kruger has developed the ANCHOR CHAINTM model for planned and unplanned change that has been utilised in local and international organisations including Sappi (South Africa, Hong Kong and Europe), LexisNexis, PepsiCo, Discovery and NWK. She has been a speaker at various conferences nationally, and internationally on the topic, and has published various articles on the subject, including an article that was published in the book Managing Change in Organisations distributed by the Human Capital Review. Ester served on the Executive of the Society for Industrial and Organisational Psychology of South Africa (SIOPSA) where she received the Presidential Award for her contribution to the Industry. Ester is currently the Change Programme Manager for Discovery working on Discovery’s Relocation, SAP Success Factors and Digital Transformation project impacting 8000+ employees. Previously Ester was the Head of Organisation Development and Transformation, worked as Manager Neuroscience and Change for Bioss SA, HR and OD manager in the Finance Industry, and as Staff Officer responsible for the training and development of soldiers within the SANDF.
Lerato Semenya, Managing Executive, talent CRU
Lerato Semenya is the Managing Executive for talentCRU - enabling organisations to revolutionise the fulfilment and management of their workforce strategy using customised talent solutions. Smart, swift and compliant solutions for building permanent and contingent workforces. Communication and advocacy in the workforce strategy is her passion, developed and honed through her 16 year career which has spanned across IT, Strategy Development and Execution, in the Mining, Financial Services, Oil and Gas, IT industries. She is interested in constantly evaluating the influence of technology in the solutions available for the South African employment landscape, including the distillation of hype in latest trends in Human Resources and Talent Management, to ensure that trend evaluation is always done in conjunction with the business imperatives and strategic drivers.
Ashnie Muthusamy, Group Manager: Talent Management, Sun International
Ashnie has an educational background in Psychology, HR and Leadership. For the last 20 years she has worked in various Group roles working with Talent Management. Her present portfolio includes Strategic Resourcing, Psychometric Assessment, Job Architecture; Performance Management, Succession Management, EVP among other HR responsibilities.
Dr Cherylene de Jager, Chief Imagination Officer and Managing Member, CheHan Ideaneers
Dr Cherylene de Jager is a creativity, innovation and change management specialist. Her impressive portfolio reflects a success story of more than twenty years. The multiple creativity, innovation and change journeys that she, in tandem with carefully selected associates, co-creates with high-profile clients and prominent South African and organisations in the rest of Africa, includes financial services organisations (Absa, Standard Bank, Nedbank), academic institutions (UJ, NWU) retail (Woolworths, Foschini), mining (Exxaro; PPC), hospitality (Sun International) and construction companies (Grinacker- LTA). Music, mimes, magic, theatrical and interactive techniques, in tandem with sound change management methodologies, are used and participants find themselves totally immersed and engaged in the processes, whilst the strategic goals are achieved. Most importantly, the journey is legendary, exciting, and extraordinary. She is a tenacious researcher and holds degrees focussing on change, creativity and innovation. She obtained a DPhil in Leadership in Performance and Change from the University of Johannesburg, a Masters in Leadership in Performance and Change Management and BA Honours: Human Resource Development from the then Rand Afrikaans University and a BA [ED]from the University of Pretoria.
Dr Christa Moorhouse, Learning and Development Specialist, King Price
Christa is a Learning and Development Specialist with over twenty years experience. During her career she occupied several learning and development positions, from lecturer and facilitator to that of senior manager. She developed and facilitated classroom, virtual, distance learning and e-learning for students and employees from junior to executive level. She has also worked across several industries, as well as nationally and internationally. She identifies and develop business specific initiatives and training solutions for performance improvement that enhance business results. She is passionate about helping others to learn, grow and perform to ensure the achievement of business objectives.
Yolanda Mangesi, Co-founder, YU Grow.Live.Prosper
Yolanda is a Pan-Africanist minded business operator, working with organisations in different sectors, across the African continent and finding solutions for their Operational Effectiveness and People Management Agenda. Yolanda is the co-founder of a platform for the Growth Invested Woman with a desire to succeed, bridging the gap between ambition and realised growth, using behavioural science. The platform: YU Grow.Live.Prosper, launched in 2019, offers a Diagnostic – personalised growth insights & roadmap, tribes & coaches - accountability driven engagement, Intentional Networks – connecting you to targeted opportunities & people She holds a Bcom. Finance & Economics Degree from Wits University and has over 14 years Management Consulting experience, where she provides practical approaches to solving complex business issues. Yolanda has extensive knowledge in the development and sustaining of effective People Management practices and unlocking the levers for sustained business growth. Her functional experience includes Strategy Development and Implementation, Organisational Effectiveness, Performance Planning & Management, Business Transformation, Programme Management and post M&A People Integration.
Colleen Magner, Managing Director, Reos Partners
Colleen is co-founder of Reos Partners and leads the Southern Africa team. Throughout her working life, Colleen has remained passionate about bringing together committed and diverse leaders to reduce the many divides of inequality. Colleen is a scenario-planning expert and has led a number of transformative scenario planning processes around the world. In this capacity, Colleen has worked primarily in the areas of climate change, food systems, land reform, healthcare, education, oceans sustainability, and the insurance sector. She is also a writer and is co-author of Mapping Dialogue: Essential Tools for Social Change which outlines a variety of transformative dialogue tools and change processes. Prior to co-founding Reos, Colleen set up the Centre for Leadership and Dialogue at the University of Pretoria’s Business School, GIBS. She’s currently a faculty member at GIBS, and teaches courses in systems thinking for organizations, transformative scenarios, participative practices for social change, and dialogue for solving tough problems.
JP Van Zittert, Senior Manager, OD and Talent, SA Taxi
JP Van Zittert is a registered Industrial Psychologist with the HPCSA. He has worked in large consulting firms (Deloitte Consulting and JvR Consulting) supporting various organisations with the design, implementation and sustainability of large scale Organisation Development initiatives. He further crafted his skill as an Organisational Development specialist by moving into corporate (Comair Limited) and managing the day to day relationships with a large pool of stakeholders. Currently he is the Senior Manager OD and Talent for SA Taxi Development finance and his main focus is on leveraging the benefits of Organisational Development in the informal sector and driving business efficiency. JP has worked from large scale organisational restructures and mergers and acquisitions to Talent segmenting and effective performance management implementation.
Judy Gounden, Managing Director, South Africa Organisation Development Network (SAODN)
Judy is the Executive Director at SAODN. She holds a BTech Eng as well as an MBA and is currently a PhD candidate with UKZN. She is also a BCOM Organisational Psychology candidate with UNISA. Judy has 22 years in-depth technical, practical and business leadership experience in the Building and Construction, Building Materials Retail, Pulp & Paper, Petrochemical and Mining Industries. She has worked in MNC environments doing strategic planning, marketing and business analysis and business change management. She has successfully implemented M&A strategies. She is a transformation leader and marketing expert, specialising in driving profitable growth in competitive sectors through proactive brand management and business development. Judy is renowned as an effective leader capable of training and developing teams to enable them to fulfil their potential and add value to the business.
Penny Milner-Smith, Director, Ethicalways
Penny is the director of Ethicalways, a consulting firm providing advisory and training services to organisations seeking to instil and maintain a culture of integrity. This role weaves together three distinct strands of Penny's career: some 25 years as an in-house human resources executive, a decades long specialisation in the creation of ethical work environments, and a Masters Degree in Research Psychology. She is a registered Master HR Practitioner and accredited ethics trainer with the SABPP. A regular speaker and writer on the topic of ethics at work, Penny is a contributing author to HR: The New Agenda, an upcoming Knowledge Resources publication. She is also the author of the Specialist Certificate Programme in Anti-Corruption Compliance offered worldwide by the International Compliance Association.
Ingra du Buisson – Narsai, Director, NeuroCapital
Ingra is a Registered Organisational Psychologist in private practice. She is the co-founder and Director of NeuroCapital Consulting. which consults to some of South Africa’s leading and most admired companies. Ingra has 16 years of executive level experience in corporate South Africa, including as Group HR Director for Famous Brands Limited, Human Resources Executive (Aegis Insurance/RMBH Group), and HR Director (Usko/Bytes Technology). Academically, she holds a MComm (Organisational Psychology) degree, a BComm Hons (Strategic Management) degree, and a MSc degree in Neuroscience-based Leadership. She is currently pursuing a Ph.D., focusing on the behavioral markers of neuroscience-based leadership. Ingra is a founding member of the International Neuro Practitioners Guild, and a frequent best practice “Sharer” at conferences, business schools and in the media. Her unique contribution is being a catalyst for change, using integrative organisational neuroscience.


Pre-Conference Workshop 1

25 FEBRUARY 2020
Full day workshop

Strategy, culture and organisational design

Facilitator: Brad Shorkend, Co-Chief Executive Officer, Still Human, Adjunct Faculty, GIBS

Workshop 1 info to follow soon...

Pre-Conference Workshop 2

25 FEBRUARY 2020
Full day workshop

Developing and enhancing the Creative Intelligence (CQ) of your workforce 

Facilitator: Dr Cherylene de Jager, CIO (Chief Imagination Officer) and MM (Managing Member), CheHan Ideaneers

Workshop 2 info to follow soon...

Post-Conference Workshop

28 FEBRUARY 2020
Full day workshop

Crafting a future-fit organisational design for the emerging world of tomorrow

What will be covered:
  • Profiling the emerging world of tomorrow with its organisation design requirements
  • Adoption of right vantage point from which to view the organization: a complexity/ chaos
  • perspective
  • Identifying the design criteria for the future-fit organisation
  • Exploring future-fit organizational forms: what are the options?
  • Stress testing the future-fitness of one’s organisational design

Facilitated by: Prof Theo Veldsman, Work Psychologist, Strategic People Effectiveness Advisor Former Professor and HOD, Department of Industrial Psychology and People Management, College of Economics and Business, University of Johannesburg. Currently Visiting Professor at same department, Extra-ordinary Professor, University of Stellenbosch Business School


Delegates who attend the Organisational Development Conference event will receive the following CPD points:

  • Pre-Conference Workshop | 25 February 2020 = 6 CPD points
  • Day 1 and 2 of OD Conference | 26 and 27 February 2020 = 11 CPD points
  • Post-Conference Workshop | 28 February 2020 = 6 CPD points

  Price (Excl. VAT)
Pre-conference and Post conference workshop + 2 day conference | 25 to 28 February 2020
R 18 500.00
OD pre-conference workshop only (workshop 1 or workshop 2) |  25 February
R4 500.00
OD two-day conference only | 26 and 27 February
R 12 500.00
Pre-conference Workshop only | 25 February
R 4 500 .00
Post – conference workshop only | 28 February 
R 4 500 .00

Please note:

  • Payment must be received prior to attendance
  • Registration fees include refreshments, lunch, parking and seminar materials
SETA grants and accreditation requirements

Many of our delegates enquire about the accreditation of our events. There is a misconception that organisations qualify for SETA grants only for accredited programmes. This is not correct. The payment of SETA grants is regulated by the Government Gazette, no. 9867, Vol. 570, 3 December 2012, no. 35940. These Regulations clearly state that the SETAs “must allocate a mandatory grant to a levy paying employer” that has submitted a WSP and ATR by the regulated date, has provided all the information required in the regulated template, and is up to date with skills levy payments. Furthermore, the template in the Regulations (Section C: Skills Development) allows employers to include ALL planned training in the report; not only accredited programmes.


Knowledge Resources, Conference Registration, P O Box 3954, Randburg, 2115, South Africa

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Two-day Conference
Day One of Conference
Day Two of Conference
Pre-conference Workshop 1
Pre-conference Workshop 2

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Sponsorship and exhibition:

Various sponsorship packages are available

For more information about this event contact Busie Mhlanga-Mjimba on +27 11 706 6009 or


Register 3 delegates and the 4th delegate attends free of charge!

Special discount for registered NPO’s, small businesses (30 or less employees) & full-time lecturers at universities contact us for more information!


Contact Busie Mhlanga-Mjimba +27 11 706 6009


For more information and to book your seat contact Magdeline Matlatse on +2711 706 6009 or

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