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Chief Learning Officer Summit 2019 | Exclusively for heads of learning, HR and Talent
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Exclusive for Learning and Development Leaders


One-day Summit: 13 November 2019
Ten Bompas Hotel | Johannesburg

For just three days, John Mattox, co-author of the book: Learning Analytics: Measurement Innovations to Improve Employee Development and Head of Talent and Research at Explorance will be available in South Africa to share his insights on learning and development. John Mattox is one of the world ‘s leaders in learning analytics and the measurement and evaluation of L&D. While, Explorance is the world’s largest provider of analytics solutions, working with over 740 organisations in 45 countries, including Intel, PepsiCo, The World Bank, Lockheed Martin, Cigna, University of Chicago, Ciena, and more.

To make the most of his time in South Africa, KR will to host an invitation-only one day summit, solely for Chief Learning Officers (Heads of Learning), heads of talent management as well as the Head of HR. Learning and development is no longer just the terrain of the Chief Learning Officer – it’s fast becoming of crucial strategic importance to the entire enterprise, including the HR leader of the organisation.

This Chief Learning Officer Summit will bring together these senior-level professionals to discuss critical areas of focus for the future, such as:
  • How to link learning analytics to your overall business strategy.
  • Executive and leadership development.
  • Reskilling and upskilling your workforce at scale.
  • The ongoing professional development of the L&D, talent and HR professionals (and their team).
We would like you invite you personally, to join us at this one-day event on 13 November at Ten Bompas Hotel in Johannesburg.

The Chief Learning Officer Summit will offer ample opportunity for in-depth discussions, rich debate at the highest-level and feature topics that are top of mind for learning leaders worldwide. Plus, this is a particularly unique opportunity to learn from an international leader in L&D, who will only be in the country for a few days.

Due to the interactive nature of this high-level summit, we will be limiting seats. So please RVSP as soon as possible if you would like to attend

For more information about the seminar, please contact Debbie Atwell on or + 27 83 651 1664.


Agenda | 13 NOVEMBER 2019

Breakfast and Registration


Learning Analytics: The value in understanding the metrics and demonstrating business impact

John R. Mattox (Head: Talent Research, Explorance and Author of
Learning Analytics: Measurement Innovations to Support Employee Development and Predictive Analytics for Human Resources)***International

In this session John will offer strategic insights about effective (and not so effective) measurement practices he’s applied in the corporate space over more than 20 years in the learning industry. He’ll:

  • Discuss pressing L&D and measurement issues for local, national and international businesses
  • Discuss organisational factors that support (or hinder) the ability to successfully establish and sustain a long-term measurement strategy
  • Share insights about new technologies like AI, Machine Learning, Augmented / Virtual Reality, Adaptive Testing and Natural Language Processing that are influencing measurement processes
  • Provide guidelines about the core capabilities needed via education and experience to be a measurement leader with an L&D organisation.
  • Share best practices for analysis and communication that helps L&D to demonstrate the value of learning programs to the business.
  • Highlight scrap or wasted learning (which is the amount of learning that is gained during a programme but is not applied back on the job) and discuss ways of identifying and eliminating it.

10:30–11:00 Morning break | Coffee / Tea Break

Mattox wrap up


The Chief Learning Officer (CLO) challenge of reskilling, upskilling and outskilling at scale: Looking beyond what to do but rather HOW do you do it!

Yolanda Jordaan, Head: People Effectiveness,
Nedbank (LinkedIn Talent Award 2018 Winner for Best Culture of Learning)

Monique Walters, Head of HR, Ericsson (Past head of Learning Ericsson)
Portia Heynes, Group Learning and Development, Sun International

13:00–14:00 Networking lunch


Panel discussion:

  • Educating and developing the next generation of leaders and executives: Solving the leadership development dilemma. It’s time to rethink our approach to leadership development by asking the following two questions: What skills are most important for the leaders of the future? And what will it take to develop them?
  • Ongoing development of the CLO and L&D staff. The most senior executives (including yourself) are often left behind with their own development.  How do you continue to develop yourself (and your L&D team) to ensure you continue to remain relevant and add value to the business? What capability and skills are required now and in the future?


  • Trishana Maharaj, HR Director, G4S
  • Andi Liba, Group HR lead, Cisco
  • Portia Heynes, Group Learning and Development, Sun International
  • Trevor Kunda, Head: Leadership and Learning, Discovery Group

15:30 Departure | Coffee / Tea Break


John R. Mattox, II, Ph.D., Head of Talent Research, Explorance
John is a Head of Talent Research at Explorance and serves clients by helping them develop measurement strategies and by determining the impact of training programmes. He co-authored a book with his colleagues titled, Learning Analytics: Measurement Innovations to Improve Employee Development. In 2014 he co-authored a book with Jac Fitz-enz entitled Predictive Analytics for Human Resources.
Trishana Maharaj, HR Director, G4S
Trishana has worked across all major industries (mining, consulting, banking, FMCG, products and services and technology) covering the full value chain of HR practices such as on boarding, recruitment, strategic business partnering, EVP development, talent management, change management and business transformation, HR process engineering and efficiencies. She is currently the HR leader for the largest employer in Africa with a team of close to 270 HR professionals overlooking the HR strategy and operations, servicing and supporting over 110 000 employees across 27 countries in Africa. Prior to joining G4S in 2018, Trishana was HR Director for Colgate-Palmolive and for Philips SA. She has also worked at Barclays, Unilever and Deloitte
Andi Liba, Group HR lead, Cisco
Andisa heads up HR at Cisco SA. Andi brings an ability to strengthen the link between people and strategy as well as manage, motivate and retain people resources. Andi has extensive hands-on experience leading HR initiatives including policy design, compensation, performance management, recruiting, compliance reporting, HRIS implementations, HR workflow development, training and development, and benefits administration. Andi has experience in various industries including professional services, technology, corporate investment banking and insurance. Andisa serves as a guest lecture at Wits Arts School quarterly speaking to 4th year students, covering a multitude of topics ranging from “How learning will be impacted by the 4th Industrial Revolution” to “Monitoring and evaluating employee performance”, “Career development in the 21st Century” to name but a few. In her spare time Andisa is a mountaineer who has summited Kilimanjaro and will be attempting all Seven Highest peaks of the World to raise funds and awareness for Caring for Girls, an NGO that provides sanitary towels to young girls in disadvantaged areas around South Africa.
Yolanda Jordaan, Head: People Effectiveness, Nedbank (LinkedIn Talent Award 2018 Winner for Best Culture of Learning)
Yolanda is passionate about collaborating with the business to ensure that the group L&D strategy closely aligns to the business objectives and delivers on their strategies. Yolanda has been with Nedbank for the past 20 years in varying learning roles, including heading up L&D for Business Banking and Group Technology. These years in the trenches partnering with the business has given her the strategic insights and skills to make a seamless transition in the role of Chief Learning Officer for Nedbank in June 2019. Yolanda holds an Honours degree in Human Resources Development from the University of Johannesburg. Yolanda is passionate about delivering solutions that delivers true business impact and value as well as sustains business performance now and into the future. She is a problem solver, challenger, thinker and a creative pragmatist. Yolanda approaches life with an abundance mindset - life is short, live large, believe and capitalise on the endless possibility that life has to offer.
Monique Walters, Head of HR, Ericsson (Past head of Learning Ericsson)
Monique is a senior Human Resources Leader with deep specializations in organization strategy, performance management, learning and development, talent management and business improvement. Monique has successfully worked with - and delivered projects at Global Executive level. Before moving to head up HR at Ericsson, Monique was the head of Learning for more than 8 Years at Ericsson. She has extensive Human Resources and Business Development experience (both corporate and as an Independent Consultant) across a variety of business sectors in South Africa and in the sub-Saharan Africa region. Monique is the Head of HR South Africa and Strategic HR Business Partner to the Managed Services and the MTN Customer Unit for Ericsson Middle-East and Africa Market Area. She leads a team of HR professionals across both the functional and geographical dimensions within the global setting. She is responsible for Workforce Planning, Talent Management, Learning and Development, Talent Acquisition and Total Rewards for more than 3800 employees across 40 countries. She is tasked to lead and drive strategic change, employee engagement and competence development initiatives that enable maximum business performance and growth for Ericsson.
Portia Heynes, Group Learning and Development, Sun International
Portia is the Group Head of Learning and Development for Sun International where she is responsible for the Learning and Development Strategy and Learning implementation across Gaming, Hospitality and Entertainment. With more than 15 years of experience in Learning and Development, she has worked for local and global companies in cross- functional roles across multiple industries, by design. This has provided her with great insights on the learning challenges experienced in organisations. Portia has a MBA though UCT Graduate School of Business and has also studies through Insead Business School, in Paris. She has also commenced with her Doctorate, focused on exploring a conceptual framework toward a systemic educational design - in lieu of the need for relevant skills, its impact on employability and 4th industrial revolution. Portia lectures at UCT Graduate School of Business as well as Wits Business School.
Trevor Kunda, Group Head: Learning and Leadership Development, Discovery Group
An International HR Executive with experience in Business Partnering, Change & Transformation as well as Talent and Executive Development. Trevor has held a variety of positions in local country operations, regional management and global roles. Trevor’s track record of delivery demonstrates his ability to navigate his way through complex matrix structures, which requires a mindset of interdependence to get things done. Prior to joining Discovery in 2018, Trevor was the HR Director at Tiger Brands. Trevor was also with Unilever for 9 years in various senior level positions across the world. Trevor’s international experience has enabled him to develop deep cultural sensitivity, whilst maintaining a global perspective in shaping and designing solutions. Trevor’s purpose is to liberate potential, and to enable those who he cares about deeply to find their voice, in order to thrive. Trevor has an honours degree from University of KwaZulu Natal.

Sponsors and Exhibitors

Would you like the opportunity to market your company’s products and services to delegates at this seminar?

For more information about the seminar, please contact Debbie Atwell on or + 27 83 651 1664.


One-day Summit | 13 November 2019
(includes refreshments, snacks, lunch, parking and cocktail function)

R4 500.00  excl. VAT

Please note:

  • Payment must be received prior to attendance
  • Registration fees include refreshments, lunch, parking and seminar material
SETA grants and accreditation requirements
Many of our delegates enquire about the accreditation of our events. There is a misconception that organisations qualify for SETA grants only for accredited programmes. This is not correct. The payment of SETA grants is regulated by the Government Gazette, no. 9867, Vol. 570, 3 December 2012, no. 35940. These Regulations clearly state that the SETAs “must allocate a mandatory grant to a levy paying employer” that has submitted a WSP and ATR by the regulated date, has provided all the information required in the regulated template, and is up to date with skills levy payments. Furthermore, the template in the Regulations (Section C: Skills Development) allows employers to include ALL planned training in the report; not only accredited programmes.
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