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Calculating meaningful ROI for workplace learning Workshop


Two-day Workshop: 14-15 November 2018
The Capital on the Park, Sandton | 101 Katherine Street, Sandton, Johannesburg

Do you test or quantify the impact of your training/learning initiatives? According to a McKinsey study a mere 8% of organisations actually evaluate the value of their initiatives by tracking ROI

Learning/Training professionals know that proving the value of L&D is essential to keeping and increasing the resources at their disposal. In this comprehensive deep-dive two-day workshop you will develop the skills needed to plan and deliver an effective return-on-investment (ROI) evaluation for learning and development. Participates will have an understanding of the content required in training programs to meet the individual, team and organisational objectives, having the end in mind.

The workshop will be engaging and practical, covering theory, models, international best practice and delegate case studies. The aim is to support delegates to easily apply the models and concepts in their respective areas of business – a very hands-on approach

As pre-work participants are required to bring development interventions they wish to evaluate. By the end of the 2-days participants will have a draft ROI evaluation plan to implement in their organisations.

Why attend?

  • Without proof of efficacy, development programs are the first to go when budgets tighten – validate your efforts to management - With the rapid change and technology impacting the way learning can
  • With the rapid change and technology impacting the way learning can be delivered, now is a good time to evaluate your current methods.
  • Learn how to calculate your investment and determine what to measure
  • Find out numerous strategies which can be used to isolate the effects of training
  • ROI is not solely about numerical data, discover how to identify the non-numerical aspects associated with assessing a training program’s effectiveness
  • Once you have completed the workshop you will have draft ROI evaluation plan to implement in their organisations
  • What are the specific skills that we need to use to run an agile transformation, from a people perspective?


Workshop enquiries: Contact Debbie Atwellf for more information +27 836511664 |


To book your seat contact Magdeline Matlatse on +2711 706 6009 |

What will be covered?

Day 1

  • Why the need to measure ROI on training and projects
  • Why measurement and evaluation
  • Types of measurement
  • Strategic view of ROI
  • Fear of ROI
  • Definition of Value
  • Return on expectations (ROE)
  • Value on investment (VOI)
  • Return on investment (ROI)
  • Models of ROI
  • Opportunity costs
  • Cost of training
  • Identify non-training variables that influence ROI measurement
  • Data collection

Day 2

  • Isolating contributing factors
  • Tangibles and Intangibles
  • Case Studies
  • Evaluation - Summative and Formative
  • Reporting
  • Performance management and ROI
  • International Best Practice on measuring ROI on T&D
  • Investment in People
  • Developing learning material with the end in mind
  • Measuring ROI on Coaching interventions


About Dr Mariam Sha, Managing Director, Awakening Excellence Group(Author of The Engaged Workforce)

For over 14 years Mariam Sha has helped organisation such as the Wholesale and Retail SETA, Rivtech, Froggies Shoes, grow and develop their business to achieve high staff morale and motivation, increased profits and productivity and overall business success. Mariam’s passion for people and her knowledge and understanding of business ensures that every person and company is left wealthier after every interaction with her. Mariam is a professional Coach and the Managing Director of Awakening Excellence - an organisation focused on empowering people to achieve individual, team and business goals, thereby contributing to the community at large. She is also the CEO of Investors in People, South Africa, the international framework on people practices, she has worked with hundreds of organisations, small and large, to implement effective best practices. Relying on her diverse experiences, she contributes a wealth of knowledge and works with people across departments and divisions to create a high-performance organisation. After completing her MBA thesis on “Developing a Motivational Culture in Organisations,” Dr. Sha read for her PhD (cum laude) in coaching and organisational transformation through Commonwealth Open University. These achievements position her as a respected advisor in her field. Also, as a licensed neuro-linguistic programming (NLP) master practitioner, she brings with her an astute sense of how people function. She Is the author of The Engaged Workforce (published 2016)

Registration Options

  excl. VAT
Calculating meaningful ROI for workplace learning Workshop
Two-day Workshop:
14-15 November 2018

R6 800.00 Excl. VAT

Please note:

  • Payment must be received prior to attendance
  • Registration fees include refreshments, lunch, parking and workshop materials



Please note that you will automatically be registered and invoiced for this event.



Please download the registration form and return by:


Knowledge Resources, Conference Registration, P O Box 3954, Randburg, 2115, South Africa



Please call a conference customer care consultant on +2711 706-6009+2711 706-6009

Online Registration Form

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Workshop Facilitator from Awakening Excellence Group


Contact Debbie Atwell for more information +27 836511664 |


To book your seat contact Magdeline Matlatse on +2711 706 6009 |





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