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Organisational Development Conference 2018 • Durban

Team Effectiveness | Productivity | Growth


Pre-Conference Workshop | 07 November 2018
One-Day Conference | 08 November 2018
AHA Gateway Hotel
Cnr Centenary Blvd & Twilight Dr, Umhlanga Ridge | Umhlanga, KwaZulu Natal

The practice of good organisational development result in organisational effectiveness. As an OD specialist, it is becoming ever more important for you to put processes in place for developing an organisation to be more effective at accomplishing its goals. This involves changing people and organisations for positive growth.

For OD to continue to grow as a profession, OD practitioners must continue to develop the capabilities and competencies needed to accurately assess the current and future needs of organisations that promote effective organisational change, adaptability and sustainability.

Organisations with best OD practices are able to;

  • benefit from high efficiency and increased productivity
  • build a sustainable high-performing organisational culture in which employees take an active part in achieving the required output
  • increase creativity and innovation through employee engagement
  • solve the problems of aligning and integrating diverse cultural elements

KR designed this comprehensive programme to develop you and enhance your capacity as a champion to organisational effectiveness. Attend this conference on the 19 – 20 September 2018 in Durban  to learn from South Africa’s top OD experts!

Who should attend:

  • Heads of OD
  • OD Specialists
  • Head of Organisation Design
  • Organisation Design Specialists
  • Organisational Practitioners
  • HR Directors
  • Transformation Directors and Managers
  • HR Managers
  • Work Study Analysts
  • Change Managers
  • Organisation Effectiveness Managers
  • Learning and Development Practitioners

Why you should attend this event:

  • Hear what the future of OD is?
  • Sharpening your OD toolkit
  • Streamline your OD interventions after learning how to design an OD intervention from A-Z
  • Stay current by adopting the latest intervention methods and improvements that are driven towards thriving as opposed to just surviving amongst complex economic and societal issues.
  • Learn to make optimum strategic OD decisions that are aligned with the organisation’s objectives.
  • This programme and its speakers will challenge your approach to OD and prepare you to adapt your function in today’s fast paced and ever-changing world.
  • Grow your network – this is a unique opportunity for you to connect, share and learn from other OD professionals.

For more information about this event contact Siphiwe Mashoene on +27 11 706 6009 or


08 NOVEMBER 2018

07:30–08:20 Registration | Meet and greet conference attendees, presenters and Knowledge Resources Registration Staff


Welcome & introduction by chairperson


Aligning organisation strategy and culture for growth

Sam Shroshbee,
Head: Organisational Development | Nedbank Limited


The future world of work and implications for Organisational design

Unati Mabandla, Managing Director, Unati Mabandla and Associates


The blueprint profile of an effective OD professional

Dennis van der Zee, Talent Management Specialist, Derivco

10:45–11:15 Morning Break | Enjoy coffee/tea and snacks and connect with leaders from across the industry


Using Appreciative Inquiry as a tool to develop the Sun International Employee Value Proposition

Ashnie Muthusamy, Group Manager: Transformation, Talent and Change, Sun International


Designing an OD intervention from A-Z

Busisiwe Ramabodu, Director: Human Resources Development, University of KwaZulu-Natal

12:45–13:45 Lunch | Engage in meaningful, learning conversations while enjoying a delicious meal


Performance management system change

Julia McIntyre, Manging Director, HR Pro


The future of OD: Panel Discussion

  • Busisiwe Ramabodu, Director: Human Resources Development, University of KwaZulu-Natal
  • Unati Mabandla, Managing Director, Unati Mabandla and Associates


Developing an effective OD team to enable continuous development and change

16:00 Close of Conference | refreshments and networking


Sam Shrosbree, Head: Organisational Development | Nedbank Limited
Sam is currently the Head of OD at Nedbank Limited. Prior to joining Nedbank she was Head or Organisational Effectiveness at Liberty for three years. She has over 15 years of experience and holds an MBL degree. She is currently studying towards a doctorate in strategy execution through human capital.
Ashnie Muthusamy, Group Manager: Transformation, Talent and Change, Sun International
Ashnie Muthusamy has an educational background in Psychology, HR, and a Master’s degree in Leadership. She has headed various HR specialist roles in large organisations such as Absa and Nedbank. Ashnie is passionate about Employee Branding, Employee Engagement and Talent Management and is presently the Group Talent Manager for Sun International where she has been working for the past 7 years. She is the author of Succession Management, to be released March 2018 (Published by KR).
Carmen Shooter, Head: Human Resources, Shoreline Beverages
Carmen is the Head of Human Resources for Shoreline Beverages and prior to her tenure with this leading beverage producer has partnered with a number of local, national and multinational entities amassing in excess of 14 years multifaceted HR generalist experience within manufacturing, FMCG, food and beverage, business services, freight and logistics and engineering environments. With a Master’s Degree in Labour Studies and postgraduate degrees in Psychology, Carmen’s skill set encompasses overall strategic HR direction in terms of labour relations, the total value chain of attraction, development, engagement and retention of employees including remuneration and benefits, business partnership, learning and development, change management, performance management, organisational development and HRIS
Busisiwe Ramabodu, Director: Human Resources Development, University of KwaZulu-Natal
Busisiwe Ramabodu is a Psychologist and an HR Professional, a Coach and Mentor with extensive leadership experience in various sectors i.e. Academia, Retail and Telecommunications. She is currently the Director Human Resources Development at the University of KwaZulu-Natal. She has experience in Organizational Development, Competency Framework Development and Assessments; Emotional Intelligence Training; Integrated Talent Management; Performance Management incl. 360 Degrees Leadership Assessment; Strategy Facilitation; Transformation and Employment Equity, BBBEE, Culture transformation, Employee Engagement, Team Development; Leadership Development; HR Policy Development and Review; Alternate Dispute Resolution; Leadership and Executive Coaching; Employee Wellness; HR Systems, Employee On-Boarding, Diversity and Inclusion. She has a passion for authentic and courageous leadership, people development, culture transformation, diversity and transformation, leadership development and emotional intelligence. She is currently also the Chairwoman of Imbokodo Women in Leadership Programme at UKZN.
Julia McIntyre, Manging Director, HR Pro
Julia McIntyre has recently made the dream of starting her own HR Consulting business a reality. HR Pro South Africa specialises in Business Partnering for a wide range of organizations in different industries. Prior to this she was the HR Director for the Durpro Group of Companies, comprising of six independent companies, for four years. She has a background of 14 years in HR Management, consulting privately as well as Managing the HR function for a large Distribution Centre and Point of Sale Manufacturing Company, both being heavily unionised and thus equipping her with the skills required in industrial relations. Julia has a Bachelor of Arts Degree in Psychology and Human Resources, is a Skills Development Facilitator with a passion for the upskilling of disabled persons for employment opportunities. Julia has provided valuable insight to many companies she has partnered with after auditing their HR systems. She specialises in Performance Management, Employment Equity facilitation and mediation at a senior level.


OD pre-conference Workshop


People who do not have experience of an organisational diagnosis project might think that all one needs to do is compile a questionnaire and distribute it to employees to gather data or conduct a few interviews. Those with more experience will know that the project needs to be planned carefully, requires many thoughtful decisions and consists of quite a number of activities. It requires resources such as people with certain skills and knowledge. It involves timing, scheduling, ethical and privacy considerations and has cost implications. In this workshop, the activities pertaining to an organisational diagnosis project will be addressed. Both qualitative and quantitative surveys will be tackled in a South African context against an international background.

This hands-on, practical and engaging workshop will allow you to dive-deep into specific topics which will build skills and offer practical take away tools that can be immediately applied in your day-to-day work. Skills or concepts are taught, demonstrated or explored, and they are embedded with active participation and active learning. Interaction and participation are vital parts of this workshop.

Workshop objectives

  • To provide participants with the knowledge to plan an organisational diagnosis.
  • To provide participants with the knowledge and skills to choose the best assessment tools.
  • To provide participants with the knowledge and skills to promote the survey and how to select software packages.
  • To provide participants with the background of how to engage in the analysing and interpretation of survey results.
  • To provide participants with the knowledge and background on the best practices for feedback and action planning.
  • Offer participants insights into some typical interventions

Who should attend

  • OD Professionals
  • Human Resources managers
  • Training managers
  • Human Resource practitioners
  • Human Resource consultants
  • Survey practitioners
  • Managers involved in organisational diagnosis

Programme Outline: 

1. The Planning Phase
  • Justification for conducting a diagnosis
  • Framing of the diagnosis project and linking it to business
  • Planning and coordinating an organisational diagnosis
  • Identify stakeholders and managing resistance

2. Developing and Sourcing Assessment Instruments
  • Collecting quantitative and qualitative data
  • Choosing the best assessment tools
  • How to develop your own survey instrument
  • How to use focus groups

3. Survey Administration Process
  • Promoting your survey
  • Sampling of the population
  • Using survey software packages, distribution and collection methods
  • Managing the survey process

4. Analysing, Interpreting and Reporting of Results
  • Pre-requisite before reporting
  • Reporting the results (quantitative and qualitative)
  • How to use benchmark results
  • Clarifying the survey results (interviews and focus groups)

5. Feedback and Action Planning
  • Presentation of the survey results
  • Using diagnostic models for feedback
  • Creating a firm foundation for action planning
  • Evaluation and follow-up on planned actions – a model and process

5. Feedback and Action Planning
  • Presentation of the survey results
  • Using diagnostic models for feedback
  • Creating a firm foundation for action planning
  • Evaluation and follow-up on planned actions – a model and process

6. Interventions and Conclusions
  • Learning points
  • Typical interventions and action research model
  • Conclusions

About the facilitators

PROF NICO MARTINS, Research Professor at the Department of Industrial and Organisational Psychology at the University of South Africa (Unisa) Nico specialises in the field of organisational psychology. His fields of expertise are organisational development and change. Together with Ellen Martins they started Organisational Diagnostics CC more than 20 years ago. They have participated in more than 500 qualitative and quantitative organisational survey projects and have surveyed Southern African and international organisations. A number of his masters and doctoral students have utilised this research for further research. He has extensive knowledge in the fields of organisational assessments and interventions. He is the co-editor and author of several books, chapters and articles in his field of expertise.

Sponsorship and exhibition

EXHIBITION AND SPONSORSHIP — Interested to exhibit or sponsor? here is why YOU SHOULD!

Various sponsorship packages are available

Being a sponsor of the OD Conference & Exhibition 2018 actively works for you before, during and after the event, increasing your credibility in the minds of senior decision-makers.

As a sponsor, you will benefit from suitable target market exposure and direct interaction with senior OD executives. enhance your market visibility. Designed and delivered for specifically for senior OD executives, the conference offers a powerful business agenda within an effective networking environment.

Contact Keel Heubner for more information +27 (21) 556 7663 |

The KR Annual OD Conference & exhibition 2018 is where leaders in the profession come together for three days to learn, network and build new relationships.

  • Exhibitors have the opportunity to showcase their product/service offering directly to the attendees.
  • Schedule meetings with hard-to-reach OD professionals.
  • Exhibitors will be placed directly within reach of the attendees, offering the opportunity to interact with OD professionals during registration, morning break, lunch time, afternoon break and at the cocktail function.
  • SPosition your brand among the elite OD service providers
  • Network and build relationships one-on-one with key people in the industry
  • Show off your state of the art software & technology


  Price (Excl. VAT)
OD conference and pre-conference workshop | 07 to 08 November 2018
R7 400.00 excl. VAT
OD pre-conference workshop only |  07 November
R3 700.00 excl. VAT
OD one-day conference only | 08 November 
R3 700.00 excl. VAT

Please note:

  • Payment must be received prior to attendance
  • Registration fees include refreshments, lunch, parking and seminar materials
SETA grants and accreditation requirements

Many of our delegates enquire about the accreditation of our events. There is a misconception that organisations qualify for SETA grants only for accredited programmes. This is not correct. The payment of SETA grants is regulated by the Government Gazette, no. 9867, Vol. 570, 3 December 2012, no. 35940. These Regulations clearly state that the SETAs “must allocate a mandatory grant to a levy paying employer” that has submitted a WSP and ATR by the regulated date, has provided all the information required in the regulated template, and is up to date with skills levy payments. Furthermore, the template in the Regulations (Section C: Skills Development) allows employers to include ALL planned training in the report; not only accredited programmes.


Knowledge Resources, Conference Registration, P O Box 3954, Randburg, 2115, South Africa

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Please note that you will automatically be registered and invoiced for this event.



Please call a conference customer care consultant on +2711 706 6009+2711 706 6009

Online Registration Form

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Two-day Conference
Day One of Conference
Day Two of Conference
Pre-conference Workshop 1
Pre-conference Workshop 2

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Sponsorship and exhibition:

Various sponsorship packages are available

Contact Keel Heubner for more information +27 (21) 556 7663 |


Register 3 delegates and the 4th delegate attends free of charge!

Special discount for registered NPO’s, small businesses (30 or less employees) & full-time lecturers at universities contact us for more information!


Contact Siphiwe Mashoene +27 11 706 6009


For more information and to book your seat contact Magdeline Matlatse on +2711 706 6009 or

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