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Employee Retention Seminar


Pre-Workshop 14 November 2017
One day Seminar 15 November 2017
Radisson Blu Gautrain Hotel, Sandton | Johannesburg

In today’s highly competitive labour market, there is extensive evidence that organisations are facing retention challenges. The external and internal drivers and restraints for employee retention are many. An improved economy and high demand for skilled professionals increases job prospects, making employee retention one of the top challenges that organisations face today.

The Association for Talent Development (US) released a study that states that only 42% of employees say their employer does a good job of retaining talent and 87% of employers say that improving retention is a critical priority for their organisations.

This conference comes at a time where it is It is more important than ever for HR professionals to re-examine their recruitment, onboarding, and retention strategies. Attend this one-day seminar on Employee Retention Strategies on 15 November 2017 in Johannesburg to:

  • Learn how to engage the millennial employees in your organisation and retain them
  • Reduce employee turnover in your company after applying the lessons from this seminar
  • Be able to apply psychological processes that lead to employee retention
  • Hear innovative ways to retain employees
  • Improve employee engagement in your organisation

For more information about the Seminar, please contact Siphiwe Mashoene on or +27 11 706 6009.




Registration and morning refreshments


Opening and Welcome


The psychology of retention: psychological processes that lead to employee engagement and retention

Carol Hardijzer, Industrial Psychologist, FNB


The relationship between self-esteem, employability attributes and retention factors

10:15– 10:45

Tea Break

10:45 – 11:30

On-boarding: powerful for tool retention

Willem Conradie, MD, Willem Conradie & Associates

11:30- 12:30

The growing workforce of millennials: How to retain them

Vanessa Kodisang, Group Talent Manager, Massmart

12:30 - 13:30 Lunch

13:30 – 14:15

The impact of organisational culture on employee turnover

14:15 – 15:00

Succession Planning as a tool to minimise staff turnover rate

15:00 - 15:15 Afternoon Break

15:15– 16:00

Remuneration and retention – New tools of trade in employee retention

Craig Raath, Executive Director, 21st Century Pay Solutions Group


Close of Seminar


Speaker line up to follow...


On-Boarding Workshop

14 November 2017
Radisson Blu Gautrain Hotel, Sandton

Research by the Boston Consulting Group (BCG) have shown that a company's On-Boarding process has the second highest impact on business after recruitment. Therefore, it comes as no surprise that companies with a highly engaging On-Boarding process retain 91% of their first-year employees. Furthermore, new hires that went through a well- structured On- Boarding programme, are 69% more likely to remain at the company for up to 3 years!

Thus, the following question need to be asked: if organisations are going through all the trouble and expense of recruiting talent for their organisation, why are they not investing in an On-Boarding process for new employees and creating an experience that makes them want to stay?

Knowledge Resources brings you this highly interactive workshop on 14th November 2017 in Johannesburg - designed to improve your recruitment, on-boarding, organisational change & culture, employee engagement and talent retention. This workshop takes place just before the Employee Retention Seminar taking place on the 15th November 2017 in Johannesburg.

Benefits of attending:

  • Learn the steps you can take to streamline your new hire processes and use on-boarding to keep new employees productive.
  • Walk away with ideas for building an engagement business case, getting your hiring managers embedded in the process, and creating a strong recruiting & onboarding partnership
  • Understand the impact talent acquisition and onboarding strategies have on employee engagement
  • Increase employment and on-boarding brand awareness
  • The interactive workshop will give ample time for sharing best practices and challenges with your peers from other top companies
  • Understand the impact your employment brand and candidate experience have on company success

Programme Outline:

I Introduction to Advanced On-Boarding

II The Future World of Work:
  1. The future organisation
  2. The future manager
  3. The future employee
  4. The future of jobs report: top ten core skills for 2020

  5. III On-Boarding vs Induction and Orientation (I&O) Programmes:

  6. Characteristics of typical induction and orientation (I&O) programmes
  7. Induction/orientation checklist for organisations
  8. The business case for On-Boarding
  9. Four On-Boarding design principles
  10. On-Boarding metaphors and movie clips

IV The World of the Newcomer:

  1. The needs of a Newcomer of today
  2. Different types/segments/generations of Newcomers
  3. The Newcomer-centric On-Boarding model
  4. Roadmap for the Newcomer of today

V Pre-Hire Practices: “The Candidate Experience”

  1. Employment Brand:
  2. 1.1 Ten reasons to work @ Google
    1.2 The Green Dot-Deloitte
    1.3 Our world of Discovery
    1.4 Your future at BDO
    1.5 CSIR: a day in the Life of ……
    1.6 PPECB: Your passport to international trade
  3. Recruitment and Selection Process Brand:
  4. 2.1 The Apple Experience
    2.2 Southwest Airlines: “The Interview Experience”
    2.3 The Virgin way
    2.4 FNB: Graduate recruitment
  5. On-Boarding Brand:
  6. 3.1 IBM
    3.2 Sun Microsystems
    3.3 CSIR
    3.4 Sasol

VI Post-Hire Practices: “The New Hire Experience”

  1. Zappos
  2. Rackspace
  3. Bazaarvoice
  4. Warby Parker
  5. Facebook
  6. The Intercape Experience

VII The First Year: “The Newcomer Experience”

  1. Project Oxygenz
  2. Microsoft
  3. IBM: Two Year Learning
  4. L’Oreal Fit: Two-year integration programme

VIII Benchmarking, Evaluation and ROI w.r.t. On-Boarding:

  1. Benchmarking your On-Boarding programme
  2. Breakeven-point model: time to productivity
  3. Evaluating different levels of On-Boarding
  4. L’Oreal Fit: Two-year integration programme

IX On-Boarding Toolkit:

  1. Recommended Books
  2. Recommended DVD’s
  3. Recommended YouTube Clips
  4. Recommended Websites

About the Facilitator:

Willem Conradie, Founder & MD, Willem Conradie and Associates

Willem is a registered psychologist, with more than 25 years’ experience in the fields of organisational development; psychometric assessments; competency frameworks; learning and development as well as leadership development. Willem has gained his experience working as a psychologist in the public sector, working extensively in a training and development division in the private sector and finally heading up the corporate assessment division of a large financial services company.

Willem designed and developed a Newcomer-Centric Model for the On-Boarding of New Hires within organisations. This model ensures a seamless integration of the HR processes pertaining to New Hires, such as Employment Branding; Recruitment and Selection; On-Boarding; Career Development; Learning and Development; Talent Management etc.

Organisations that have implemented the Newcomer-Centric Model have reported that it shortens the time to productivity of the New Hire; increased retention rates; a consistent Candidate; New Hire and Newcomer experience; rapid knowledge transfer; increased employment and on-boarding brand awareness; successful organisational cultural transformation etc.

Willem have assisted numerous organisations in retail, banking, financial services, insurance, mining, healthcare, automotive, government, NGO's etc.

He has lectured in human resource development at the Business School Netherlands (BSN) and is a regular speaker/presenter at conferences. He is a past committee member of the Assessment Centre Study Group (ACSG) and has written a series of booklets on “Developing High Performance Teams”.



14 November 2017 - Employee Retention Pre-Workshop
R3 600.00 excl. VAT
15 November 2017 - Employee Retention Seminar only
R4 200.00 excl. VAT
14-15 November 2017 - Employee Retention Pre-Workshop & Seminar
R6 800.00 (Save R1000) excl. VAT

Please note:

  • Payment must be received prior to attendance
  • Registration fees include refreshments, lunch, parking and conference material
SETA grants and accreditation requirements
Many of our delegates enquire about the accreditation of our events. There is a misconception that organisations qualify for SETA grants only for accredited programmes. This is not correct. The payment of SETA grants is regulated by the Government Gazette, no. 9867, Vol. 570, 3 December 2012, no. 35940. These Regulations clearly state that the SETAs “must allocate a mandatory grant to a levy paying employer” that has submitted a WSP and ATR by the regulated date, has provided all the information required in the regulated template, and is up to date with skills levy payments. Furthermore, the template in the Regulations (Section C: Skills Development) allows employers to include ALL planned training in the report; not only accredited programmes.
Knowledge Resources is a Level 3 Contributor BBBEE company



Please note that you will automatically be registered and invoiced for this event.



Please download the registration form and return by:


+2711 706 1127
Attention: Conference Department


Knowledge Resources, Conference Registration, P O Box 3954, Randburg, 2115, South Africa

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Please call a conference customer care consultant on +2711 706 6009

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Two-day Conference
Day One of Conference
Day Two of Conference
Pre-conference Workshop 1
Pre-conference Workshop 2

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  • Register for 3 people and the 4th person attends free of charge!
  • Special discount for registered NPO’s, small businesses (30 or less employees) & full-time lecturers at universities – contact us for more information!


For more information and to book your seat contact Siphiwe Mashoene on +2711 706 6009


To book your seat contact Magdeline Matlatse on +2711 706 6009

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